Made-to-Order/Shipping Policy

In an effort to be sustainable and minimize waste, all pieces are handmade to order. With this in mind, please allow 4-6 weeks for items to be dispatched. If you have any questions or if your order is not shipped within this time frame estimate, please email for updates on your order. Please be patient with me! <3

All shipments are sent via Canada Post. For orders shipping outside Canada, delivery will continue with your local carrier. Standard shipping within Canada and to the US takes between 5-10 business days. For international orders outside of North America, standard shipping takes between 2-3 weeks.

Please note that any duties or import fees charged by your government are the purchasers responsibility where applicable.

In the event of a lost or stolen package, we do our best to help locate the order with the help of Canada Post and/or your local carrier but are NOT responsible or liable. Once shipped, Atelier Tulpe is no longer responsible for your order.