Made-to-Order/Shipping Policy

In an effort to be sustainable and minimize waste, all pieces are handmade to order. With this in mind, please allow 4-6 weeks for items to be dispatched. If you have any questions or if your order is not shipped within this time frame estimate, please email contact@ateliertulpe.com for updates on your order. Please be patient with me! <3

All shipments are sent via Canada Post. For orders shipping outside Canada, delivery will continue with your local carrier. Standard shipping within Canada and to the US takes between 5-10 business days. For international orders outside of North America, standard shipping takes between 2-3 weeks.

Please note that any duties or import fees charged by your government are the purchasers responsibility where applicable.

In the event of a lost or stolen package, we do our best to help locate the order with the help of Canada Post and/or your local carrier but are NOT responsible or liable. Once shipped, Atelier Tulpe is no longer responsible for your order.