Sizing

Bust - Measure around the fullest part of your chest.

Waist - Measure around your natural waistline, ensuring the tape sits comfortably.

Hips - Measure around the fullest part of your hips.

Made-to-Order/Shipping Policy

In an effort to be sustainable and minimize waste, our pieces are made in small batches or are handmade to order. Ready-to-ship pieces ship within 4 business days, and made-to order pieces ship in 4-6 weeks. Orders with both ready-to-ship and made-to-order items will ship within the made-to-order timeframe of 4-6 weeks. If you have any questions or if your order is not shipped within this time frame estimate, please email contact@ateliertulpe.com for updates on your order <3

All shipments are sent with UPS. Standard shipping within Canada and to the US takes 3-7 business days. For international orders outside of North America, standard shipping takes up to one week.

Please note that any duties or import fees charged by your government are the purchasers responsibility where applicable.

In the event of a lost or stolen package, we do our best to help locate the order with the help of our shipping carrier but are NOT responsible or liable. Once shipped, Atelier Tulpe is no longer responsible for your order.

Returns

We don't accept returns or order cancellations once an order is placed. Size exchanges are accepted and must be returned to us within 14 days of receipt, and the customer is responsible for return postage fees (unless the item is faulty). Once your exchange is approved, your replacement will be dispatched within a week. For any questions or concerns please contact us at contact@ateliertulpe.com.